Delta Service Trainer Arrival 8:00am - 11:30pm
Delta Service Essentials Option 1 9:00am - 12:30pm
Vendor Training 10:00am - 4:00pm
Delta Service Essentials Option 2 1:00pm - 4:30pm
Opera Core Class AM (Part 1) 9:00am - 12:00pm
Kitchen Zoning 9:00am - 12:00pm
Restaurant Zoning 9:00am - 12:00pm
Room Prep and Staging Brand Standards Training 10:00am - 12:00pm
Opera Core Class PM (Part 1) 1:00pm - 4:00pm
Housekeeping Operartions/Service Training 2:00pm - 5:00pm
Bar Clean and Stage 3:00pm - 5:00pm
Opera Core Class AM (Part 2) 9:00am - 12:00pm
Room Prep/Room Inspections 9:00am - 3:00pm
Steps of Service (Restaurant/IRD/Grab & Go/BQTS) 10:30am - 3:30pm
Food Show Planning 12:30pm - 1:00pm
Food Show Prep 1:00pm - 5:00pm
Opera Core Class PM (Part 2) 1:00pm - 4:00pm
Bar and Restaurant Zoning/Test Meal Prep 1:00pm - 5:00pm
AYS Set-up and Training 3:00pm - 4:30pm
Opera Core Class AM (Part 3) 9:00am - 12:00pm
Front Office Operations Training AM 9:30am - 12:00pm
Room Prep Day 2/Room Inspections 10:30am - 5:30pm
Culinary Food Show 11:00am - 3:00pm
Opera Core Class PM (Part 3) 1:00pm - 4:00pm
Front Office Operations Training PM 2:00pm - 4:30pm
Stayover Training 9:00am - 10:00am
Room Prep/Room inspections Day 3 9:00am - 5:00pm
Housekeeping Opera Training 10:00am - 11:00am
Bar 101- Introduction to Spirits 10:30am - 2:30pm
Lunch/Dinner Test Meal 2:30pm - 4:30pm
Room Prep/Inspection Day 4 9:00am - 5:00pm
Welcome to MARSHA 9:00am - 5:00pm
Housekeeping Cart Training 9:00am - 10:30am
Breakfast Test Meal #2 10:00am - 12:00pm
Coffee Break Set-Up 1:00pm - 2:30pm
Lunch/Dinner Test Meal #2 2:30pm - 4:30pm
Linen Closets Organization 9:00am - 2:00pm
Room Prep/Inspection Day 5 9:00am - 5:00pm
Breakfast Test Meal - Buffet 10:30am - 11:30am
Final Room Walk/Inspection 9:00am - 1:00pm
Elite Pantry Set-Up- AM 9:00am - 11:00am
Prep for Opening Celebration 9:00am - 5:30pm
Public Space Cleaning 1:00pm - 5:30pm
Opening Day Live Support 8:00am - 5:30pm
Opening Date Celebration 12:00pm - 5:00pm
Trainer Departure 8:00am - 1:00pm